Our website incorporates privacy controls which affect how we will process your personal data. By using the privacy controls, you can specify whether you would like to receive direct marketing communications and limit the publication of your information.
Online Order: The personal information you supply when placing an online order is used to ship your order and to send you order confirmation email. We may also use it to contact you in case of seeking any clarification on the order or a related correspondence.
Technical Support: We use the personal information you supply when you submit a support question to respond to your question. Your email address is used to send a response from our Technical Support team.
Email message: When you submit permission by subscribing through our newsletter desk, we will send email messages to let you know about changes at our Web site, new releases, promotional offers and special discounts on products and services. With every email newsletter, customers are provided an option to remove themselves from receiving future emails.
Survey & Contest: Stellar may request you for information for a survey or contest. Requested information may include your name, shipping address and demographic information. Contact information will be used to notify contest winners and award prizes.
Please do not supply any other person's personal data to us, unless we prompt you to do so.
We may disclose your personal data (name, contact no. email address etc.) to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes, and on the legal bases, set out in this policy.
Financial transactions relating to our products and services may be handled by our payment services providers, Digital River & Avangate. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds. You can find information about the payment services providers' privacy policies and practices at:
In addition to the specific disclosures of personal data set out above, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defense of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
Stellar Information Technology Pvt. Ltd. takes reasonable steps to provide a level of security appropriate to the sensitivity of the information we collect. We have implemented ISO/IEC 27001 (ISMS- Information Security Management System) standards to protect your personal data from unauthorized access and disclosure.
When we collect or transmit sensitive information, we use industry standard methods to protect that information as required by applicable laws. We leverage industry best practices to mitigate potential compromises. If the Personal Data under the custody of Stellar Information Technology is (or is likely to be) divulged, damaged or lost, we will immediately take remedial measures, inform the users in a timely manner and report to the competent government agencies as required by applicable laws.
INFORMATION YOU MANUALLY PROVIDE
We collect Personal Data from you when you use this Website such as:
SPECIAL CATEGORIES OF DATA
Generally, Special Categories of Data will not be collected or processed. However, there could be a situation where such data may be processed. In this case, we will be sure to comply with applicable data protection legislation, including relying on the necessary legal grounds to process the data. We shall use reasonable security practices and procedures to safeguard your Special Categories of Data.
INFORMATION FROM YOUR BROWSER OR DEVICE
We may likewise get data from your web program. This may incorporate data that does not distinguish you personally, (for example, the date and time of your visit). The data we get relies upon the settings on your web program. If you created a user identity during a visit to this Website, this shall be regarded as giving your consent for processing your Personal Data, if any, and we may link the information provided by your browser to information that identifies you personally, as described below. Please review the settings on your web browser to learn how to change your browser settings. We may likewise gather constrained Personal Data (email address) regarding your utilization of a Website, as portrayed underneath.
We may use your Personal Data for the following purposes:
We may also use your Personal Data for the following purposes where you visit the Website to complete a transaction:
We will take reasonable steps to ensure any person or entity receiving Personal Data for the purposes described above, are obligated to keep the Personal Data secure. If any Special Categories of Data are being collected, received or retained by an external entity, details of such entity will be shared with you if required by applicable law. Our obligations will not, apply to information shared with any Government entity mandated under law to obtain such information or by an order under law for the time being in force.
In limited situations, we may use your Personal Data to help us make automated decisions to further improve our business. For example, in the context of marketing, we could use data to segment and target users with personalized messages. For example, we may use a job title to determine the users' persona and alter the content accordingly. We may also use that users' geographic location and company data. In some circumstances, for account-based marketing, this could include "likes" that we find in the public domain.
OUR USE OF ANONYMOUS INFORMATION
We may use Anonymous Information collected by us. In this case, the following data elements will be anonymized such as first and last name, street address, phone number, email address and other data elements in accordance with applicable law. The Anonymous Information will be used as described here:
We utilize other companies, including our corporate affiliates, to provide certain services to us or on our behalf to help us operate our business such as:
We will not share your Personal Data with our service providers in connection with their offering of services to us, unless it is required for the purposes of our Legitimate Interests and purposes of fulfilling our obligations as to delivery of our commerce solution to you.
These service providers may be contractually required to use any information we share with them only to perform services to us or on our behalf and to protect the confidentiality of your Personal Data. We may also allow these companies to use Anonymous Information for their business purposes. We will not share your Personal Data with our affiliates or unrelated third parties to use for their own marketing purposes without your consent.
As permitted by applicable law, we may disclose Personal Data about you when we believe disclosure is appropriate to:
If you would like to review, correct, restrict the processing thereof, object to direct marketing, or request erasure of your Personal Data or Special Categories of Data, please send us a request using the information on firstname.lastname@example.org. For example, if there is any error in the Personal Data that you have submitted to us, please contact us and we will take appropriate measures to correct the error.
If you contact us we may ask you for additional information to verify your identity. We reserve the right to limit or deny your request if you have failed to provide sufficient information to verify your identity or to satisfy our legal and business requirements as noted in our data retention policy. When we delete your Personal Data or Special Categories of Data, it will be disposed of in a manner that prevents loss, theft, misuse, or unauthorized access in-line with our data retention policy.
You have the right to report to your local Supervisory Authority where you feel as though your rights under data protection legislation have not been appropriately considered. However, before doing so, please contact us directly as we are committed to working with you to help resolve any concerns about your privacy.
When you provide Personal Data, we may offer you a choice as to whether you would like to receive further marketing and related communications from us or our Partners. These communications could be in the form of direct mail, email or telephone and will contain information to inform you of our products and services. You may opt-out of receiving these communications by e-mailing us at email@example.com, or by following any unsubscribe instructions in e-mail communications.
If you give us consent to add your contact information to our Partner's mailing list and later withdraw this permission, you must contact our Partner (or follow the unsubscribe instructions in the e-mails from our Partner) to have your name removed from our Partner's mailing lists.
This Website is not directed at nor targeted to children. If you have not reached the age of majority or are not able to enter into legally binding agreements in your country, you may not use this Website unless necessary parental consent has been obtained. If you believe that we have received information from a person protected under child protection laws where necessary parental consent was not obtained, please notify us immediately, and we will take reasonable steps to securely remove that information.
Our Data Protection Officer's contact details are
Email id - firstname.lastname@example.org.